BYD, the world’s leading manufacturer of New Energy Vehicles (plug-in hybrid and electric), is strengthening its commitment to customer care with a UK-wide Authorised Repair network.
In partnership with Vizion Network, the UK’s largest repair network, the Approved Repair programme will provide customers with access to specialist repair expertise, genuine BYD parts and technicians trained in BYD repair processes; ensuring every vehicle is repaired to BYD’s standards.
The Approved Repair network forms part of BYD’s wider ownership experience, designed to give customers confidence throughout the life of their vehicle, especially when combined with a comprehensive six-year warranty, maintenance support, genuine spare parts and free roadside assistance for up to four years.
Bono Ge, Country Manager, BYD UK said: “This is another important milestone for BYD. As more BYD vehicles take to UK roads, one of our key priorities is getting our customers’ damaged cars back on the road as quickly as possible.
“Customer confidence extends well beyond the moment a new vehicle is delivered. Our Approved Repair Network gives BYD owners access to repair specialists who understand our vehicles, our repair processes and the specific requirements of modern electric and DM-i vehicles. It is another important step in delivering a high-quality ownership experience.”
- In partnership with repair specialists, Vizion, BYD launches network of 138 Approved Repairers
- Every Approved Repairer will have BYD-trained technicians and use genuine BYD parts and repair methods
- Network is live now, and aims to further enhance the overall BYD customer experience
Customers can find their nearest BYD Approved Repairer by entering their postcode into the network’s online search tool: https://www.bydaccidentassist.co.uk/repairers
